Armstrong Flooring. At a Greater Value.


Have Questions? 

Please read the Frequently Asked Questions and Answers below: 

How do I order flooring?
Our Customer Service team would be happy to assist you in placing your order. Please call 1-800-233-3823 or email us here.  

How long will it take to receive my order?
All orders should ship 2-3 business days after they are placed. After the shipment is processed, we will provide you with tracking information. Please allow 7-14 business days for your order to arrive.

What should I expect at delivery?
Someone must be present to sign for the delivery. All orders are delivered curbside, so please be prepared to move the material as needed.

All shipments will be scheduled for an appointment date that suits you. Our Customer Service team will provide you with instructions to set up an appointment directly with the carrier.

Do you ship to Canada/Hawaii/Alaska?
We only ship to the continental U.S.

Are samples available?
We have limited inventory of samples available. Please contact Customer Service to inquire about availability.

What is your return policy?
Because we are offering this product at the best price possible, all sales are final.

Items that are damaged upon arrival must be refused at the time of shipment. By signing for the delivery, you indicate that the product arrived in an acceptable condition.

If you discover damaged product that was not evident upon delivery, this must be communicated to our Customer Service team within 30 days of receipt.

Do these products come with a warranty?
All of these products are first quality goods, and include a warranty.

For questions about the warranty’s length and coverage, please contact Customer Service.

How can I find information about how to install and maintain my floor? 
Please visit Floor Expert.

How can I purchase adhesive & trim for my product?
Please visit your local retailer for adhesive and trim purchases. You can locate your local retailer here.

For Terms and Conditions, please see here.



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